{"id":1164,"date":"2021-05-12T14:50:19","date_gmt":"2021-05-12T14:50:19","guid":{"rendered":"https:\/\/azara.ma\/?p=1164"},"modified":"2021-05-24T17:30:19","modified_gmt":"2021-05-24T16:30:19","slug":"gestionnaires-dapplication-cons-2728","status":"publish","type":"post","link":"https:\/\/azara.ma\/en\/gestionnaires-dapplication-cons-2728\/","title":{"rendered":"Gestionnaires d\u2019application [CONS-2728]"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Activit\u00e9s principales<\/h2>\n\n\n\n<ul><li>GESTIONNAIRE D\u2019APPLICATION &#8211; Vous aurez en charge :<ul><li>Garantir le bon fonctionnement des applications sur le p\u00e9rim\u00e8tre affect\u00e9 en conformit\u00e9 avec les proc\u00e9dures et en coh\u00e9rence avec les besoins exprim\u00e9s<\/li><li>Prendre en charge les travaux relatifs au traitement des incidents, anomalies, demandes de services et support fonctionnel<\/li><li>Appliquer les r\u00e8gles d\u00e9finies dans le cadre la mutualisation et de la convergence<\/li><li>Appliquer les r\u00e8gles de proc\u00e9dures d\u00e9finies dans le cadre Surveillance<\/li><\/ul><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Principales responsabilit\u00e9s<\/h2>\n\n\n\n<ul><li>Traiter les demandes de service relevant de la gestion d\u2019application, avec si besoin, l\u2019assistance des \u00e9quipes du Bureau Technique et Exploitation\/Supervision<ul><li>Analyse des demandes de services en sollicitant si besoin du client pour l\u2019obtention des compl\u00e9ments d\u2019informations<\/li><li>R\u00e9alisation des travaux en s\u2019assurant de leur compl\u00e9tude et de leur qualit\u00e9 en passant si n\u00e9cessaire par une phase d\u2019homologation<\/li><li>Information de la bonne fin des travaux et v\u00e9rification de la conformit\u00e9 du r\u00e9sultat \/ Suivi post-r\u00e9alisation<\/li><\/ul><\/li><li>G\u00e9rer les incidents et la maintenance corrective, avec si besoin, l\u2019\u00e9diteur ou les \u00e9quipes Projet, Testing Factory, et l\u2019assistance des \u00e9quipes de l\u2019exploitation :<ul><li>Analyse des incidents et d\u00e9finition de la nature des corrections (ou actions) \u00e0 mettre en \u0153uvre<\/li><li>R\u00e9alisation des actions correctives lorsqu\u2019elles ne n\u00e9cessitent pas une correction de l\u2019application et apr\u00e8s validation du Responsable de Service<\/li><li>Instruction des incidents n\u00e9cessitant une correction de l\u2019application en assurant notamment l\u2019ouverture et le suivi des tickets aupr\u00e8s des \u00e9diteurs (dans le respect des r\u00e8gles d\u00e9finies et des livraisons), les demandes de mise en homologation (MEH), l\u2019homologation des corrections et les demandes de mise en production (MEP)<\/li><\/ul><\/li><li>Participer \u00e0 la gestion (selon le projet et l\u2019organisation d\u00e9finie) au d\u00e9ploiement de nouvelles solutions applicatives avec les \u00e9quipes Projet<ul><li>Participation aux phases pr\u00e9vues dans les projets en vue de d\u00e9livrer en fin de chaine la recette d\u2019exploitabilit\u00e9<\/li><li>Participation \u00e0 la mise en production des solutions (mise en place de toutes les actions de passage en production)<\/li><\/ul><\/li><li>Appliquer les actions et strat\u00e9gies de mutualisation et convergence d\u00e9finies<ul><li>Application des principes et r\u00e8gles de convergence dans la prise en charge des travaux, et contribution \u00e0 l\u2019am\u00e9lioration globale du Syst\u00e8me d\u2019Information<\/li><\/ul><\/li><li>Appliquer les r\u00e8gles de proc\u00e9dures d\u00e9finies dans le cadre de la Surveillance Permanente sur l\u2019activit\u00e9 GA<ul><li>Application des proc\u00e9dures de Surveillance Permanente<\/li><\/ul><\/li><li>Maintenir la documentation normative notamment celles relatives aux param\u00e9trages et aux guides utilisateurs<ul><li>Mise \u00e0 jour r\u00e9guli\u00e8re des guides suivant les changements de param\u00e9trage sous le contr\u00f4le du Responsable GA<\/li><\/ul><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Nombre d\u2019ann\u00e9e minimum d\u2019exp\u00e9rience<\/h2>\n\n\n\n<ul><li>Gestionnaire d\u2019application avec une exp\u00e9rience significative et \u00e9prouv\u00e9e de 5 ans minimum sur la gestion du Run dans le bancaire, notamment le mobile banking avec des comp\u00e9tences Amplitude Bank de Sopra banking et des webservices<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Comp\u00e9tences techniques<\/h2>\n\n\n\n<ul><li>Bonnes connaissances d\u2019une ou plusieurs solutions applicatives du SI, notamment les solutions d\u2019Amplitude Bank, Mobile Banking, \u2026)<\/li><li>Connaissance des activit\u00e9s de la banque au niveau m\u00e9tier, processus, organisation<\/li><li>Capacit\u00e9 r\u00e9dactionnelle<\/li><li>Connaissance technique : SQL<\/li><li>Maitrise de la m\u00e9thodologie ITIL<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Comp\u00e9tences Comportementales<\/h2>\n\n\n\n<ul><li>Sens du client<\/li><li>Rigueur<\/li><li>Capacit\u00e9 de synth\u00e8se<\/li><li>Esprit d\u2019\u00e9quipe<\/li><li>Capacit\u00e9 d\u2019analyse<\/li><li>Ecoute et communication<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Date limite de r\u00e9ponse<\/h2>\n\n\n\n<p>La date limite pour postuler est le <strong>24\/05\/2021 avant 12h<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Activit\u00e9s principales GESTIONNAIRE D\u2019APPLICATION &#8211; Vous aurez en charge : Garantir le bon fonctionnement des applications sur le p\u00e9rim\u00e8tre affect\u00e9 en conformit\u00e9 avec les proc\u00e9dures et en coh\u00e9rence avec les besoins exprim\u00e9s Prendre en charge les travaux relatifs au traitement des incidents, anomalies, demandes de services et support fonctionnel Appliquer les r\u00e8gles d\u00e9finies dans le [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[155],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gestionnaires d\u2019application [CONS-2728] - AZARA Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azara.ma\/en\/gestionnaires-dapplication-cons-2728\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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